- Clear roles in the team: translators, editors, subject matter experts and proofreaders, as well as Project Managers.
- Documented processes to ensure that the translation and project management staff has all the required capabilities and qualifications.
- Proficient translators in both the source and target languages; as well as in research, information collection and processing, and the cultural, technical and contextual domains.
- The infrastructure to ensure availability of technical teams to carry out the projects, and to manage, store, recover, file and destroy all data and relevant documents in a safe and confidential manner.