Every process in Idea Translations is certified by ISO 9001:2015 and ISO 17100 quality management standards. Our work follows the strictest quality standards in order to provide customer-centric value-added solutions. We also rely on our ISO 27001:2013 certification, providing Information Security Management processes to secure and protect our workflow.
The ISO 9001:2015 certifies that an organization has a quality management system (QMS) in place and that this system’s objective is to constantly improve in terms of quality. This certification is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization.
The ISO 17100:2015 standard certifies that the services provided fulfill certain basic requirements, namely: the qualifications of translators, editors and proofreaders, resource management and availability, and data and confidentiality protection, among other essential aspects of the professional translation process.
The ISO/IEC 27001:2013 provides the requirements for an information security management system and helps to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties. It also includes requirements for the assessment and treatment of information security risks tailored to our needs.