We’ve been awarded an A+ rating from the BBB in the US

Businesses and consumers are always looking for ways to compare one company to the next. If you are in the market for language translation services, how do you choose which company to hire? Who should you be buying your language services from? One barometer to use is the Better Business Bureau (BBB). A rating of A+ from the BBB should be important to you.

What Does the BBB Represent?

The BBB represents an evaluation of how a business interacts with its customers. And what is the most critical part of any buying experience with a company? It all starts with the interaction you have with your customers. How a business treats them when they have a problem speaks volumes.

The BBB does their research to obtain information about businesses. They look at complaints received by the public and use those to assign a rating from A+ (highest) to F (lowest).

Receiving an A+ Rating

It’s not easy to earn an A+ rating from the BBB! The rating is earned based on the reputation that we have built up here at Idea Translations. When the BBB receives a complaint against our business, it comes down to how we handle it. Did we appropriately resolve the complaint, respond promptly, and take care of the customer?

A positive rating is not earned by merely providing good customer support in one or two instances. The earning of the A+ rating is based on years of experience and reputation building with our client base. We take pride in being a first-class translation company. When our customers reach out to us, the goal is to deliver the best possible performance, from start to finish. From the time of initial contact through delivery, including any questions, queries or negotiations, we strive to create a satisfying experience for all of our clients.

Aiming for the A+ Rating

As a business professional, you should recognize the value of the A+ rating from the BBB, in order to gain confidence and assurance from it. When you see a company with the highest of ratings, you know you’ll be taken care of. You know that the experience of buying and the quality of the translation services will be top-tier.

It’s a comforting feeling to do business with a company that has an A+ rating from the BBB. To get a free consultation and learn how Idea Translations can help with all your language needs, contact us.