The job of a translator or a team of translators is not simply replacing words in a language with the same words in a different language: it requires a thorough process to understand, analyze, contextualize, interpret and reformulate ideas.
About a year and a half ago the head of Global Education & Customer Experience at Kiehl’s, one of the biggest names in the L’Oréal family of cosmetics, approached us with one of their biggest initiatives. A project entailing the translation and localization of their entire training library.